Shipping Information
Thank you for shopping with Atelier Amoi! We want to make sure your gift arrives beautifully and on time. Here's everything you need to know about our shipping process.
Processing Time
All of our products are made to order with love. Please allow 2–7 business days for your item to be produced before it ships.
Shipping Times
Once your order has been produced and handed off to the carrier, estimated delivery times are
- United States: 5–10 business days
- Canada: 7–14 business days
- International: 10–20 business days
Please note that shipping times are estimates and may vary due to carrier delays, customs processing, or peak holiday seasons.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Tracking Your Order
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Personalized & Custom Items
Because our products are made to order and personalized just for you, we are unable to accept returns or exchanges on personalized items unless there is a defect or error on our part. Please double-check all personalization details before placing your order.
Questions?
If you have any questions about your order or shipment, please don't hesitate to contact us. We're happy to help!